Subscription Terms

Last updated: 1 January 2026

These Subscription Terms apply to paid CopyQR plans for shop owners and should be read with our Terms of Service and Refund & Cancellation Policy.

1. Plans

CopyQR offers a monthly plan and an annual plan, and may offer optional free trials and usage limits. Plan names, features, limits, and prices are configured centrally and are not fixed in these Terms. Current pricing is shown on the pricing page and in your dashboard.

• Monthly plan — billed every month.
• Annual plan — billed once per year.
• Trial — if offered, lasts0-90 days , with no charge during the trial.

Prices and plan identifiers:visit Plans .

2. Billing and auto-payment

• Payments are collected through Razorpay, our payment processor.
• Where you enable auto-payment / a recurring mandate, charges repeat automatically at each renewal until you cancel.
• You authorise CopyQR and Razorpay to charge your chosen payment method for each billing cycle.
• We store only transaction identifiers, amounts, and status — never card numbers or UPI PINs.
• A frontend “success” redirect is not proof of payment; entitlements activate only after server-side verification or a verified provider webhook.

3. Renewals and expiry

• Subscriptions renew automatically at the end of each billing cycle unless cancelled.
• We will try to notify you before renewal and on expiry.
• After expiry, new order intake may be restricted after a grace period:5 Days .

4. Failed payments

• If a charge fails, we may retry and will show a payment warning in your dashboard.
• Access for billing, support, data export, and cancellation is preserved even when new order intake is restricted.
• We do not delete customer documents merely because a subscription expires.

5. Plan changes and upgrades

You may move between plans. Upgrades and downgrades take effect as configured centrally, and any pro-rata treatment is stated at the point of change. .

6. Fair usage and limits

Plans may include monthly order limits or storage limits. Exceeding fair-usage limits may require an upgrade or may restrict new order intake. We may apply rate limits to protect the platform.

7. Service availability

The platform is provided on an “as available” basis. We do not guarantee uninterrupted availability or a specific uptime unless a separate written SLA is agreed. Scheduled maintenance or third-party outages may affect the service.

8. Suspension

We may suspend or restrict a subscription for non-payment, breach of the Terms, unlawful use, or security risk. Where a subscription is suspended, existing orders and pending print jobs are handled according to our operating policy .

9. Cancellation

You may cancel from your dashboard. Cancellation stops future renewals; access continues until the end of the current paid period. Refunds are governed by the Refund & Cancellation Policy.

10. Taxes

Fees may be subject to Goods and Services Tax and other applicable taxes. Our GSTIN and tax invoicing details. .

This page is a first draft and is not a substitute for review by a qualified Indian legal professional. See docs/legal-review-checklist.md.